Low-Code Solutions

Low-code platforms boost organizational agility today. At Raiffeisen Tech, we use tools like Archer, Appian, and Microsoft Power Platform to build flexible, secure solutions for RBI Group. Discover how we can help your organization thrive in a fast-changing IT world.

In an era where digital transformation is critical for organizational agility, low-code platforms have become a strategic cornerstone for modern IT landscapes. They enable rapid development, process automation, seamless integration, and improved user experience without the need for extensive custom coding.

At Raiffeisen Tech, the Low-Code Unit brings together three robust platforms – Archer, Appian, and Microsoft Power Platform – to support the RBI Group with flexible, scalable, and secure solutions tailored to regulatory, operational, and business needs. These platforms accelerate delivery while ensuring high quality, compliance, and efficiency across the entire organization.

What Is the Low-Code Service?

The Low-Code Service provides end-to-end support for designing, developing, automating, and maintaining digital solutions using a unified suite of platforms. Each platform addresses different business and regulatory needs:

Archer strengthens risk, compliance, and governance management across RBI.
Appian streamlines complex workflows, orchestrates processes, and supports enterprise-scale automation.
Microsoft Power Platform enables rapid creation of apps, dashboards, workflows, and chatbots within the Microsoft 365 ecosystem.

Together, these technologies allow RBI teams to innovate faster, reduce operational effort, improve transparency, and standardize processes across countries and units.

Our Approach - How Does It Work?

The Low-Code Unit follows a structured and collaboration-oriented delivery model that includes:

Analysis & Requirement Gathering

We work with business stakeholders to understand processes, gaps, regulatory constraints, and opportunities for improvement. This ensures that every solution delivers measurable value.
Architecture Design

We design data models, workflows, integrations, and permission concepts aligned with RBI standards and architectural guidelines.
Rapid Implementation

By leveraging low-code components, reusable templates, connectors, and visual modeling tools, we deliver solutions that are both fast to build and easy to maintain.

Examples include risk dashboards, approval workflows, automated reports, document management flows, and case management tools.
Testing & Quality Assurance

Each solution undergoes functional testing, user acceptance testing, and compliance checks. We ensure high performance, strict security, and alignment with internal control systems.
Deployment, Hypercare & Support

Solutions are deployed across RBI environments with coordinated release management. After deployment, we provide hypercare and ongoing support, including enhancements and optimization.

Benefits of Low-Code Solutions

Faster Time-to-Market

Low-code accelerates delivery by allowing teams to build and deploy solutions quickly using drag-and-drop interfaces, templates, and reusable components.

Improved Efficiency & Workflow Automation

Manual processes are replaced with dynamic workflows, automated notifications, integrated approvals, and real-time dashboards, significantly reducing operational overhead.

Strong Compliance & Risk Management Capabilities

Archer and Appian include advanced auditability, access control, and governance features, ensuring compliance with regulatory requirements (GDPR, ICS, BCM, IT Risk).

Seamless Integration with RBI Ecosystem

Whether integrating with SharePoint, Azure, internal databases, or other RBI systems, low-code platforms provide secure APIs and connectors to achieve end-to-end automation.

Cost-Effective Development

Low reliance on custom coding reduces development time, maintenance effort, and long-term cost of ownership.

Empowerment of Business Teams

Power Platform enables citizen developers to prototype or create smaller applications independently, under a governed model, increasing innovation across departments.

Why Raiffeisen Tech

Deep Expertise in All Three Low-Code Technologies

Our teams specialized in Archer, Appian, and Power Platform bring strong technical and business knowledge, enabling us to build high-performing solutions tailored to RBI’s regulatory and operational landscape.
Cross-Unit Collaboration

We work closely with business units, architecture teams, security teams, and other IT departments across the RBI Group. This ensures consistency, alignment with group-wide standards, and efficient delivery of multi-country solutions.
End-to-End Delivery & Reliable Support

Raiffeisen Tech Kosovo provides complete lifecycle support: advisory, analysis, implementation, testing, deployment, hypercare, and continuous improvement – ensuring long-term success and adoption.
High Quality & Compliance Standards

All solutions follow RBI’s security, audit, accessibility, and risk guidelines, ensuring every digital tool meets the highest enterprise standards.

Transforming Operations with Low-Code Solutions

Raiffeisen Tech has achieved significant milestones across various platforms, highlighting the effectiveness of our low-code solutions.

With Archer, we implemented group-wide GDPR management, automated fraud case management, and developed workflows for business continuity. We also created operational and IT risk dashboards and automated internal audit processes, enhancing compliance and efficiency.
On the Power Platform, we developed tools like the GDPR MAX Tool and RBI Radar 2.0 to enhance oversight and streamline organizational processes. Other notable projects include the Slotty and Signi tools, the SCF Monitoring Tool, and the CPP Tool for Credit Policy Papers. Additionally, we established the RTECH Travel Request system and created group-wide policy repositories and dashboards to improve governance and transparency.
In the Appian platform, we streamlined processes such as the product approval process, investment banking deals, and the eCase Digi Apollo system. Our initiatives optimized corporate lending and improved case management, significantly enhancing operational workflows.