One Tech, Many Voices - Women Shaping Technology at Raiffeisen Tech Across Poland, Romania and Kosovo

A typical day for me is a mix of strategic and hands-on work, which makes my role both exciting and rewarding. I usually start by chatting with stakeholders to understand their needs and figure out how HR can best support them. Throughout the day, I switch between different areas like payroll, learning and development, compensation and benefits, and administrative tasks—all to keep HR running smoothly. What I love most is that no two days are the same—I get to wear many hats and make a real difference in different parts of the employee experience.

What I enjoy most is how diverse my role is—it constantly pushes me to think strategically while managing complex, day-to-day responsibilities. I thrive on finding solutions that benefit both the business and our people. It’s a role where empathy meets strategy, and that balance keeps me passionate every day.

I’ve been with Raiffeisen Tech Romania since the beginning, back when we were still part of the bank. I was grateful for the chance to be part of shaping what Raiffeisen Tech Romania is today—a culture where employees can truly grow and thrive, both personally and professionally. Being part of a company that invests in its people and encourages continuous growth still motivates me every day.

My role calls for a blend of skills that work together smoothly: adaptability, communication, analytical thinking, empathy, organization, and proactivity. Switching between strategic planning and operational tasks means you need to know when and how to use each skill effectively.

Balancing work and life is essential for staying energized and effective. I prioritize my tasks and am lucky to work in a culture that supports this balance, which helps me manage my time well. Outside of work, I make sure to spend time on hobbies and self-care—things that recharge me and keep me motivated. It’s all about being intentional with my time and knowing that taking care of myself helps me show up fully at work.

I’d say, be curious and keep a growth mindset. IT moves fast, so staying open to learning is key. From an HR perspective, it’s important to go beyond just soft skills and really understand the technical work and challenges your colleagues face. That deeper understanding helps build stronger partnerships and better support for everyone’s success.

Ultimately, it’s the people, their stories, growth, and success that fuel my passion every day

There’s no such thing as a completely “typical” day for me — and that’s exactly what I enjoy. We work in an agile setup, so most days start with a daily stand-up. There are regular Scrum ceremonies and refinements, but we also have other team meetings, as well as meetings with NWU, for whom we deliver solutions. But beyond the structure, every day brings something different.Our team develops and supports an FX platform for external clients, currently operating in three countries. What started years ago as a business-driven initiative has evolved into a fully-fledged IT unit delivering scalable digital solutions across borders. We began with one country — today we serve three, and we continuously expand our product and feature range.
Additionally, we don’t limit ourselves to a single project or team — we continuously look for improvements that benefit the entire RBI Group.

The fact that I can leverage my previous business experience and combine it with working in IT. At the same time, I remain at the intersection of these two worlds. . Over the years I’ve worked as an analyst, product owner, product manager, expert, even project manager. Today I combine strategic thinking with operational execution. I work closely with our Warsaw-based team, collaborate with NWUs and colleagues in Vienna, and sometimes connect directly with clients — whether to resolve production issues or test new prototypes.

I love the scale and impact of what we do. Our solutions operate across multiple countries and support real clients in real time. There’s something very motivating about seeing how your work translates into tangible value.

I also enjoy the variety. We’re not only maintaining production stability and ensuring quality — we’re continuously designing and delivering new functionalities. There’s always something new to learn, improve, or optimize.

The international and cross-cultural collaboration is another aspect I truly appreciate. Working with different perspectives broadens your mindset and makes every day interesting and full of challenges

Before joining Raiffeisen Tech, I spent over a decade at Raiffeisen Bank Polska in the Capital Markets area. I started my journey in Operations and later moved into the role of Product Manager in Treasury.

When Raiffeisen Bank Polska was acquired by BNP Paribas, a new opportunity emerged for me to join the core team responsible for optimizing processes and building Capital Markets solutions for banks across the RBI Group. Staying in the yellow-and-black Raiffeisen colors felt like a natural choice.

Initially, we operated as a more business-oriented team. Over time, however, we transformed into a fully agile, scrum-based setup, working on the implementation of a group-wide FX exchange platform for RBI banks. What began as a rollout in one country eventually expanded to three — a journey that required adaptability, collaboration, and continuous learning. My transition into IT happened very organically.

What inspires me most at Raiffeisen Tech is the culture of continuous development. We do not limit ourselves to our current expertise — we constantly explore new areas where we can improve processes, enhance products, and create real value. It is a culture built on learning, transformation, and growth.

Multidimensional thinking is key — the ability to combine strategic perspective with operational detail. You need to understand business goals, technical constraints, client expectations, and regulatory aspects — often all at once.

Strong organizational skills, flexibility, and communication are equally important. I work with different teams, roles, and cultures, so adaptability is essential.

And finally — continuous learning. The environment changes fast. Staying curious and open to new knowledge like AI  is critical.

Work-life balance is something you need to consciously work on — especially in IT, where projects can be demanding and fast-paced. When we are tired, we are less productive and more irritable, which affects both work and relationships.

I’m still learning to manage this balance well. I make sure to create moments when I disconnect completely — putting the phone away and being fully present.

I’m a mother to a 13-year-old son, and spending time with him is very important to me. I also enjoy traveling, going for walks, and simply being outdoors. Nature helps me reset. I also love concerts and discovering new places. These activities clear my head and give me energy.

Remember that IT is not only about coding. It also includes business analysis, product management, testing, operations, and many other areas. You don’t need to be a programmer to find your place here.

We deliver products end-to-end — from idea to implementation and maintenance — and that requires diverse skills and personalities. The key is to understand your strengths and build on them.

IT is fascinating and full of opportunities, but it’s also demanding. You need to stay up to date with trends and continuously develop your skills. The good news is that every role offers a clear career path — from intern or junior to senior and expert.

The scale of impact and the constant evolution. We operate across countries, collaborate with Vienna and multiple RBI entities, and continuously expand our solutions.

I’m motivated by challenges — by the fact that there is always something new to improve, optimize, or build. I also value the trust and flexibility that allow me to move between roles depending on organizational needs.

After almost 20 years in banking, I can honestly say that this combination of business expertise and technology transformation makes my work more exciting than ever.

My day always starts with a good cup of coffee at the office. From there, I don’t follow a very strict schedule — I’m more of a flexible, “go with the flow” type of leader. Of course, there are priorities and structure, but I like to tackle topics based on what needs my attention most that day. One rule I do keep, though: by the end of the day, my inbox is clean.

What I appreciate most is the trust that comes with this role and the space to contribute with my own ideas. I enjoy being able to shape direction, make things happen, and see the real impact of our decisions.

For me, leadership means building — building teams, building clarity, and building momentum. At the same time, it’s about being there for others, supporting them, and growing together. That combination is what makes this role so meaningful to me.

When I first heard about the plan to set up an IT Delivery Center in Romania, I immediately felt this could be my dream professional challenge. The opportunity to contribute to building something from the ground up was simply too exciting to ignore.

What inspires me every day is the enthusiasm of our engineers — their eagerness to continuously learn, grow, and push their knowledge further. That mindset is what keeps us evolving.

Active listening, problem-solving, and strategic thinking.

As a GM, understanding people and context is just as important as making decisions. Listening and understanding helps you see the full picture before acting.

I start my day early and focus on being as efficient as possible. That helps me protect my time outside of work. Evenings are for family, for unwinding at the gym or on the padel court, and for disconnecting. I also try to go to the theatre at least once a month — it’s my way of recharging creatively.

Be curious and stay adaptable. Technology evolves fast, and especially now, embracing AI early is not optional — it’s essential. The more flexible you are and the more open you are to learning, the more opportunities you’ll create for yourself.

The people. I’m surrounded by talented, driven, and genuinely supportive colleagues. When you combine strong professionals with a healthy culture, it becomes more than just a workplace — it becomes a place where you can truly grow and make an impact.

The beauty of the role I’m in is that it’s hard to define a typical workday. But the most important part of this role is working for the team, ensuring that team members have a good working experience. My tasks are a mix of collaborating with team members and stakeholders, as well as working with documents and systems. I focus on priorities — what’s important and needed by the team and the organization. Throughout the month, I follow regular checkpoints and processes, but there are also many opportunities and tasks that I take on as they come.

What I enjoy most about my role is working with people — both within my team and in collaboration with other departments. It may sound simple, but my role exists to make their work easier, and I’m grateful to be surrounded by such wonderful, smart people in the organization. Additionally, I love the continuous learning and tackling challenges that have a real impact on the company.

I joined the company as a program manager/talent acquisition while working as a contractor from an HR services firm for short-term contact. At first, I didn’t know much about the organization, but after getting to know it from the inside, I quickly felt at home. What inspires me most are the people, their stories, and passions — we have many talented individuals here, whether in sports, arts, writing a books or with creative ideas.

The most important skills are soft skills, communication, curiosity, quick adaptability to change, and a strong focus on both people and business goals.

We work in a hybrid model with flexible start times, which greatly helps maintain a balance between professional and personal life. I truly appreciate this because I am a mother of three, wife, daughter, and friend.

IT is a very interesting industry that offers a lot of satisfaction and opportunities for growth. It’s dynamic, so you never get bored. It’s suited for people who enjoy learning and developing their skills. The field is flexible when it comes to changing requirements and business needs, and soft skills are becoming increasingly important. IT is also a broad industry with many roles and specializations. If you’re considering a career in IT, find something that matches your personality and interests.

I have been working at Raiffeisen Tec for three years, and I see how many opportunities this company offers. We work within modern architecture and stack, our colleagues are experts in their field, very often shearing their knowledge during conferences and internal events. What is more, the work environment is wonderful — you can truly feel comfortable here.

A typical workday for me is very hands-on and dynamic. My main priority is to ensure that everything runs smoothly from a financial perspective and that the company’s operations are fully supported. I usually start the day by reviewing the cash position and upcoming payments, making sure that the suppliers are paid on time and that we maintain a healthy cash flow. I process payments, oversee travel expense reimbursements and monitor incoming and outgoing transactions to ensure accuracy and compliance with internal policies. A significant part of my role also involves financial planning. I continuously update forecasts to provide visibility on our financial position and to support strategic decision-making.

Additionally, I maintain close communication with our outsourced accounting in all tax and accounting issues, ensuring that everything is accurate, compliant and delivered on time. Being the sole person in the finance function within the Romanian entity requires strong organization, attention to detail and the ability to switch quickly between operational tasks and higher-level financial analysis. 

What I find most rewarding about my role is its dynamic nature. Alongside the routine responsibilities—payments, cash flow monitoring and coordination with our accounting partners there are always new challenges that require quick thinking and adaptability. I appreciate this constant variety as it keeps me engaged and continuously learning.

I also find great satisfaction in the fact that my work goes beyond operational execution. By providing cash flow projections, financial analysis and continuous monitoring of the company’s financial position, I can offer valuable support in business decision-making. Knowing that my insights contribute to strategic discussions and help shape the company’s direction is particularly fulfilling.

I joined the company somehow unexpectedly. I was contacted by someone from the HR team.  At that time, I was working in a slightly different field, focusing on budgeting and controlling within the HR department for a pharmaceutical company. Although I had made a professional shift into HR a few years earlier, my background is finance, and I always knew I wanted to return to that area at the right moment.

What immediately attracted me to this opportunity was the fact that the company was newly established. The idea of building the entire financial and operational framework from the ground up felt both challenging and incredibly motivating. It meant not just stepping into an existing structure but actively being involved in shaping processes and creating a solid financial foundation for future growth.

What inspires me most here is precisely this sense of the impact. Being part of a company in its early stages offers a unique opportunity to contribute meaningfully to how things are built and to see tangible results from your work. 

In my role, I believe a combination of technical expertise and soft skills is essential. From a technical perspective, strong financial acumen is fundamental, this includes cash flow management, forecasting, budgeting and a solid understanding of accounting principles. Also, accuracy and attention to detail are critical, as there is very little room for error.

At the same time, organizational skills and the ability to prioritize effectively are extremely important. Managing payments, reimbursements, projections, and coordination with external accounting partners requires structure and discipline, especially in a growing company where processes continue to evolve.

Equally important is adaptability. Being part of a relatively young organization means that new challenges arise frequently and the ability to respond quickly is very important. I also consider business acumen to be a vital skill—finance is not only about numbers, but about understanding the broader context and supporting strategic decision-making. Providing clear financial insights that guide the company’s direction is one of the most impactful aspects of my role.

Finally, communication skills play a crucial role. Whether collaborating with management, external partners, or colleagues from other departments, the ability to explain financial information in a clear and structured way ensures alignment and supports informed business decisions.

Balancing work, growth and personal life is an ongoing process rather than a fixed formula. I consciously try to create a healthy balance between my professional responsibilities and my life outside the office. Being a mother of two young children can sometimes be challenging, and it requires constant prioritization, organization and flexibility.

I’ve learned that you need to continuously find resources to manage everything- energy, patience and clarity. 

What helps me stay grounded is perspective. My family reminds me daily of what truly matters, while my professional growth gives me a sense of purpose and achievement. Over time, as children grow and my expertise becomes more solid, things naturally become more manageable. Experience brings confidence, and confidence reduces pressure.

I would encourage them to trust their abilities and not be intimidated by the complexity of the field. A career in finance requires discipline, analytical thinking and attention to detail, but these are skills that can be developed with time and experience.

My advice would be to build a strong foundation, be curious and never stop learning. Finance is not just about numbers; it’s about understanding how a business works and how decisions shape its future. The more you understand the bigger picture, the more valuable you become.

I would also say: don’t be afraid to step outside your comfort zone. Some of the most important growth comes from new challenges and unexpected opportunities.

And finally, believe in your voice. Your perspective matters. With confidence, consistency, and continuous learning, you can build a strong and meaningful career in this field.

What motivates me most is the opportunity to create impact and add real value through my work. Being responsible for the finance function in a growing company gives me a strong sense of ownership. I am motivated by knowing that the accuracy of my work and the insights I provide directly support business stability and strategic decisions.

I am also highly motivated by challenges. Working in a relatively young organization, where processes are continuously being refined and new situations arise, keeps me engaged and pushes me to think proactively. 

At the same time, what truly drives me is the combination of autonomy and responsibility. Seeing how good financial insights help the company grow and succeed in the long term is what drives me the most.