Skip to main content

Meet Raiff #4 - How to Turn AI into a Useful Tool for Corporate Banking?

Modern AI technology plays an increasingly significant role across various sectors, and corporate banking is no exception. A perfect example is the Copernicus CRM system, developed within the RBI Group by Raiffeisen Tech, which demonstrates how artificial intelligence can transform traditional business processes. By integrating advanced technologies and innovative solutions, RBI effectively enhances operational efficiency, gains a deeper understanding of customer needs, and delivers more personalized services. The implementation of AI in Copernicus showcases how modern technologies can not only streamline the daily operations of banks but also significantly improve customer service quality, benefiting both sides.

  • By Karol Dzierzyc, Martyna Bęzel

Watch the recording of Meet Raiff #4 - How to Turn AI into a Useful Tool for Corporate Banking? A Case Study of the CRM System within the RBI Group

During the fourth edition of the Meet Raiff series, organized in collaboration with Sages, Raiffeisen Tech experts – Karol Dzierżyc, Business Delivery Manager, and Martyna Bęzel, Product Owner – shared insights on the use of artificial intelligence in corporate banking.

The session's focus was the Copernicus CRM system, used within the RBI Group, which leverages AI to transform traditional business processes, enhancing both efficiency and customer service quality. The presentation covered:

  • How AI improves data analysis and customer service personalization.
  • The impact of artificial intelligence on operational efficiency and the optimization of decision-making processes in banking
  • Practical benefits and opportunities of implementing AI in the financial sector.

Participants had the chance to explore concrete examples of AI applications in daily work and learn how this technology can shape the future of banking. We encourage you to watch the session's recording!