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Senior Technical Consultant (M/F/X)

Our Salesforce team is growing and new colleagues are more than welcome. Are you an experienced Salesforce Consultant who would like to take part in the group transformation? Apply!

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About the job

Retail Customer Engagement Tribe is seeking a skilled Technical Consultant to join us and help developing Operative CRM on Salesforce Financial Services Cloud and Salesforce Marketing Cloud. The ideal candidate will have as extensive knowledge of Salesforce's suite of products and services as well as experience in the Retail Banking (branches and call centre in particular).

The core facts

  • Work with RBI Network Banks and functional consultants to understand retail customer relationship management requirements and provide expert advice and guidance on technical feasibility and best practices for implementing Salesforce Financial Services Cloud
  • Design and develop customised solutions for Salesforce Financial Services Cloud implementations, including Apex code, Visualforce pages, Lightning components and integrations with other systems
  • Conduct code reviews and quality assurance checks to ensure adherence to industry best practices, RBI - and Network Banks standards
  • Participate in system testing, user acceptance testing and deployment activities to ensure successful implementation of solutions
  • Provide ongoing post-implementation support, including troubleshooting, issue resolution, and system maintenance
  • Participating in product enhancement and continues development

Your core competences

  • At least 4 years of experience in a technical consulting role with a focus on Salesforce Financial Services Cloud or Service Cloud (Marketing Cloud is advantage)
  • Experience with Apex development, Visualforce pages, and Lightning components
  • Understanding of AWS based integration solution
  • Understanding CI/CD and help vendor to utilize CI/CD tools
  • Strong understanding of Salesforce's suite of products and services, including Financial Services Cloud and Marketing Cloud
  • Strong understanding of Salesforce data modeling, architecture design and systems integration
  • Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders
  • Ability to work collaboratively in a team environment, as well as independently
  • You are eligible to work in Poland (we do not support relocation/work permit process)

Nice to have

  • Handling tasks of integration with Salesforce via SSO using PingFederate 
  • Experience in event driven architecture (Apache Kafka)

Our culture and benefits

There are a bunch of good reasons why you should join our team.

People Work Atmosphere

Work Atmosphere

We focus on respect and friendly relations.

Work Atmosphere

We focus on respect and friendly relations.

People Work Atmosphere
  • In our company, we address each other by first name.
  • A flat structure applies.
  • We follow agile practices.
  • We believe in individuality, so forget the dress code.
  • We appreciate the importance of strong bonds within teams.
  • We organize trips and team-building events, such as cooking sessions or mountain hikes, where you can get to know your colleagues better. And the icing on the cake was the recent R-Stars awards gala, which has gone down in Raiffeisen Tech history!
  • We like animals, so you can come to the office with your four-legged friend.

If you want to get a feel for our company atmosphere, take a look at the photos on the website. Almost all of them feature our employees.
Clocks Working Hours

Working Hours

We value flexibility at work.

Working Hours

We value flexibility at work.

Clocks Working Hours
  • We start work between 7:00 and 11:00.
  • After the pandemic, we operate on a hybrid basis.
  • The obligatory model is a minimum of one day a week in the office, but the decision to be on site is taken by the project teams together with their managers.
RBI Building.jpg

Localization & Facilities

We work in a historical place.

Location & Facilities

We work in a historical place.

RBI Building.jpg
  • Our office is located in the Koneser Praga Centre in Warsaw's Praga district. In the 19th century, the famous vodka factory "Koneser" was located here.
  • On site you will find restaurants, bars, cafes, a fitness club, medical centers, a modern hotel, art galleries and museums.
  • Our office, like the entire complex, is eco-positive and has been awarded the BREEAM Excellent certificate. 
  • We have a private terrace at our disposal.
  • On a daily basis, we sort waste, save water and energy, and in the summer season we take care of the meadow on the terrace.
  • Every employee has a perfectly fitted and adjustable desk, ergonomic chairs and a comfortable locker.
  • Since we meet on an ad-hoc basis, we have ensured that sudden meetings do not create problems. Our office has a smart and mobile space that we adapt to current needs.
  • For cycling enthusiasts, we provide secure parking, showers and lockers in one of the underground garages.
  • Parking in Warsaw can be cumbersome and expensive, but not here. We offer free underground parking.
Laptops

Stack We Use

Our agile teams work on a wide range of technologies.

Stack we use

Here are the technologies we use.

Laptops
  • Back-end: Java, Kotlin, Kafka, Spring Boot, Docker, uServices
  • Front-end: Angular, TypeScript
  • DevOps: AWS, Azure, OpenShift, OKD, Kubernetes, ArgoCD, GitHub Actions, Datadog, Prometheus, Grafana
  • Big Data: Databricks, PySpark, AWS
  • UX: Figma, Balsamiq, Miro
  • Way of working: Scrum, DDD (Domain-Driven Design), EDA (Event-Driven Architecture), TDD (Test Driven Development), CI/CD, GitHub

Working in international project teams allows us to improve our language skills, share experiences, and learn about different business cultures.
Learning Opportunities Laptop Ipad Book

Learning Opportunities

We provide you with access to an on-demand platform.

Learning opportunities

We provide you with access to an on-demand platform.

Learning Opportunities Laptop Ipad Book
  • You can use the training budget for your professional development, such as participating in training sessions, workshops, e-learning, or postgraduate studies.
  • Additionally, we organize company-wide training and development initiatives, such as Inspiratoria, RaiffUp Conferences, Raiffeisen Innovation Chats, and others.
Goodies Benefits

MyBenefit System

We want to have a good time after work.

MyBenefit System

We want to have a good time after work.

Goodies Benefits
  • The monthly amount to be credited to your individual account in MyBenefit is 100 PLN. 
  • 1 PLN equals 1 point. The points you accumulate can be exchanged for a benefit of your choice. 

MyBenefit provides:

  • Discounts.
  • Online vouchers for many shops, restaurants, cinema and theatre tickets.
  • If you opt for the MultiSport card, you will have access to many sports centres at preferential prices.
Doctor Patient Private Medical

Medical Care and More

Your health matters to us.

Medical care and more

Your health matters to us.

Doctor Patient Private Medical
  • Together with Enel-Med Medical Centre, we offer care tailored to your needs.
  • You can choose one of four packages and select the appropriate service variant. In this way, you will take care of yourself and your loved ones.
  • In addition, if Enel-Med is not able to offer you an appointment at a branch or with medical partners within the applicable standard, you are entitled to the Freedom of Treatment service. After SMS confirmation, you can go to the facility of your choice and Enel-Med will reimburse 70% of the costs incurred.
  • We organize massages in the office.
  • You can also count on a subsidy for the purchase of glasses of 500 PLN once a year or 1000 PLN every two years.
Two people mental health

Mental Health

We offer you access to Mindgram.

Mental Health

We offer you access to Mindgram.

Two people mental health

It is a comprehensive mental health and personal development platform, designed to support users in many ways.

Mindgram is:

  • Informative podcasts and webinars.
  • Sessions with experts.
  • Online consultations with a psychologist.
  • A free session with a psychotherapist.
  • Access to psychological support for one adult in your community.
Insurance Card

Group Insurance and Employee Capital Plans

We want you to feel safe.

Group Insurance and Employee Capital Plans

We want you to feel safe.

Insurance Card
  • Our partner is the UNIQA Life Insurance Company.
  • The insurance programme is available to all employees and permanent collaborators aged 16-69.
  • You can choose one of two variants: a basic package and an additional package in which you also insure your loved ones.
  • Employee Capital Plans is a savings scheme that can be joined by employees with an employment contract or a contract of mandate. It is private and voluntary. 
  • PPKs are also offered in partnership with UNIQA.

Sabbatical Vacation Programme

We offer 1, 2 or 3 months off work.

Sabbatical Vacation Programme

We offer 1, 2 or 3 months off work.

Sabbatical Vacation Programme

Would you like to take a longer break? It's possible with us!

You can take 1, 2 or 3 months off work.

  • A Sabbatical Vacation Programme is a break from work not related to annual leave, illness, parenthood or any other circumstance.
  • It allows you to take 1, 2 or 3 months away from work. It is designed to help you maintain a good work-life-balance.
  • You will not lose your benefits during your absence.

Workation

We offer remote work opportunities.

Workation

We offer remote work opportunities. 

workation

Do you want to work from any country in the European Union? We are prepared to do so.

  • You can take a maximum of 30 working days per year from a European Union country of your choice (excluding the Republic of Austria). However, if the 30 days are entirely devoted to remote work in one country per year, your total stay in that country, including remote work days, cannot exceed 60 days per year.
  • The programme is available to any employee with an open-ended employment contract.
  • This must be agreed with your line manager.

The application process

Find the position you like and apply – become part of our amazing team.

Apply online

We will carefully review your CV and give you the feedback about next recruitment steps.

Screening call with HR (30-60min)

During the short call, we will give you more details according to the company and role and ask you a few questions related to your experience and expectations.

Interview (60 min)

Depending on the role, it could be one or two interviews. Online meeting is an opportunity to see if there is a match between us. We would like to know you better, understand what you bring to the team from technical and soft skills' perspective. You can meet your future colleagues from IT and HR team, get more information about the role, ask questions and have a flavour of our culture and atmosphere.

Online Technical Test-optional (60-90min)

Sometimes our recruitment process requires an additional step. You will receive a link to the online technical test.

Offer

We will make you an offer and in case you accept it will start planning your onboarding.

Welcome on board

If you accept our offer we will invite you to sign the contract. Your comfortable entrance to our company will be supported by a dedicated buddy.

Apply now